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Last updated:  May 2022

PRIVACY POLICY

SWEΛTZ ΛFFΛIR will ensure that information and Personal Data received are not abused or misused. This Privacy & Security Policy is formulated in accordance with the Personal Data Protection Act 2010 and the other relevant subsidiary act.

OVERVIEW

This Privacy Policy describes how we, SWEΛTZ ΛFFΛIR (collectively termed as “Sweatz” or “we” or “us” or “our”) collect, use, process, record, hold, store, share and/or disclose Personal Information when you use our website. If you choose to use our website, service or register/sign up for an account with us, then you agree to the collection and use of your personal information in relation to this Privacy Policy. We will not use or share your information with anyone except as described in this Privacy Policy. “You” or “your” shall mean any user or visitor either an individual in personal capacity or individual acting on behalf of a company, enterprise or business who accesses our website. This Privacy & Security Policy applies to the use of our website and tools regardless of how you access or use them.

Irrespective of your country of residence, where you access our website or services and or supply information from, you authorize us to use your information in Malaysia. We reserve the right to amend this Privacy Policy at any time, and a revised version will be posted here. The revised version takes effect at the time we post it. Thus, we advise you to review this page periodically for any changes. 


Our website or services offered herein do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under the age of 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.


HOW DO WE DISCLOSE YOUR INFORMATION?

We do not share, sell or transfer your personal information to third parties (other than affiliates and partner companies), or exploit your personal identification information to others for marketing purposes unless you have given your explicit consent. We only use your personal information for marketing purposes if you have agreed to this service. 


Notwithstanding anything the contrary to this Privacy Policy, we reserve the right to disclose your information if we are required to comply with the law, regulation or legal request; to address fraud, security or technical issues; or to protect our rights or property. 


In the event that we are involved in (without limitation to) insolvency, merger, acquisition or sale of assets, your information may be transferred as part of that transaction. The terms in this Privacy & Policy will apply to your information as transferred to the new entity.


HOW DO WE COLLECT INFORMATION?


Your Personal Information 

We collect personal information from you in a variety of ways but not limited to at the point of registering your account, during a purchase transaction, certain services that do not require registration such as the search function, public user profiles, features, mini site viewing, advertiser details and the browsing and or navigational details or statistics. You may be required, where necessary, to register or provide us with the following personal information, in order to further access our website: 

  • Name/username.
  • Email address.
  • Mobile Number.
  • Delivery Address
  • Financial information such as bank account details, debit and or credit card information
  • Internet Protocol (IP) address (your IP address is a number that is automatically assigned to your device from which you are accessing the website by your internet service provider). Your IP address is identified and logged automatically in our server log files whenever you visit the website
  • Media Access Control (MAC) address which is a unique device identifier, device type (Windows or Macintosh), screen resolution, operating system version, Internet browser type and version and the type and version of website that you are using. A MAC address may be assigned by us or our service providers to the device from which you are accessing the Portal

(collectively referred to “Personal Information”)

We also may collect information such as order purchases, order or shopping history and geographical split to provide better services to you. While you have the right to refuse to provide any information, edit or delete the information provided, however, please note that this may limit your access to our website. We may from time to time require you to confirm the user’s identity. We only collect and use information that is submitted by you to us.


If you email us, we may keep the content of your message, all email address(es) in circulation and contact information to respond to your request, for legal and training purposes. If you decide to connect your account registered under this website to your other account(s) on another service provider (without limitation to for example Facebook, Instagram or Twitter or other social media) in order to cross-post, the other service may send us your registration or profile information on their service and other information that you authorize and we may store them.

We may evaluate your mobile device, computer, tablet or any other access device from which you use our services to identify any malicious software or activity. When you use or access our website, we may place data files generally known as “Cookies” on local storage provided by your browser or associated applications on your mobile device or computer to recognize you as our user, the type of device you are using, its operating system, browser details, Internet Service Providers and to measure promotional effectiveness. You have the option to either accept or refuse these Cookies, and know when a Cookie is being sent to your computer, but doing so may limit the full function of website.

Third parties (for example advertising agencies) may place their own Cookies that are not subject to our control and this Privacy Policy does not cover their use.

HOW WE USE YOUR INFORMATION? 

We may use your information provided by you (including but not limited to) for the following purposes: 

  1. to enforce the website’s Terms of Use;
  2. to respond to your inquiries;
  3. to enable you to make purchases at our website;
  4. processing your orders;
  5. to resolve disputes and respond to requests or complaints;
  6. to collect fees or charges;
  7. for processing of payments and receipts;
  8. processing refunds;
  9. sending you promotional and marketing details and offers (by e-mail, WhatsApp, Telegram and other social media) to improve our services;
  10. to understand customers’ needs and offering products and services to meet those needs;
  11. for delivery of communication via WhatsApp, Facebook, LinkedIn, Instagram, emails and other social media;
  12. for such other purposes as permitted by applicable law or with your consent; and,
  13. for all other purposes incidental and associated with any of the above.

We also use your information to analyse, measure, and customise to improve the content, layout, and operation of our website. 

HOW DO WE STORE YOUR INFORMATION?

We take the necessary steps to store and process your information on our computers and or servers in Malaysia. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. 

This Privacy & Security Policy does not cover any information submitted to us anonymously. Our electronic medium may contain links to other websites. You should be aware that other sites linked by us may have different privacy policies. We highly recommend that you read and understand the privacy statements of each of the linked sites. This Privacy Policy only covers our website.

WHAT IS YOUR RIGHT?

You may update, modify, correct or update Personal Information that you have previously provided to us, or exercise any of your rights under the applicable regulation, by logging into your account or contacting us using the HOW TO CONTACT US? information below. In your request, please clarify what Personal Information you would like to have changed. To complete your request, we may ask for additional information to verify your identity by providing us confirmation of your account details or providing proof of your identity. We will try to comply with your request as soon as reasonably practicable.

HOW TO CONTACT US?

If you have any questions about this Privacy Policy, please write to us at hitus-up@sweatzaffair.com. 

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in your email messages to us.

If you require the Malay version of this Privacy Policy please submit a request via email at hitus-up@sweatzaffair.com. In the event of any discrepancies between the language version of this Privacy Policy and the Malay version of this Privacy Policy when provided, the English version of this Privacy Policy in which your contractual relationship with us is drawn up shall be binding.

All materials © 2022 Sweatz Co Apparels unless otherwise noted. All rights reserved.


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